Strategic Implementation of Information Technology to regulate and ensure fundamental human right of refugees and asylum seekers in Australia.

IT to regulate human right of asylum seekers in Australia.

Abstract

The refugee crisis in Australia has become a pressing issue, with refugees primarily originating from third-world countries and facing limited exposure to technology. Communication through technology is crucial for displaced asylum seekers and refugees during their journeys and forced migration, as well as for sharing their experiences while in detention. Data for this study was collected through interviews, written responses, and observations in various locations in New South Wales. Findings indicate that refugees and asylum seekers have a positive attitude towards adopting information technology, mainly for recreational purposes. However, the strategic use of technology to enhance productivity is limited due to a lack of basic internet skills among some individuals. Complex tasks like online information retrieval pose challenges, as participants struggle to navigate appropriate search systems and construct meaningful queries. This research aims to identify measures to support refugees in utilizing information technology during displacement, fostering collaboration between refugee communities, advocates, international non-government organizations (NGOs), resettlement services, and researchers to explore potential solutions